Patient Appointment Info

Appointment

The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone at 423-870-5301. We are in the office Monday through Thursday from 7:45am till 5:00pm. We are closed between 12:00pm till 1:00pm for lunch.

Patient Forms

If you are a new patient to our office, please call so that we may e-mail or mail you our new patient bundle with forms that will need to be filled out prior to your arrival. PLEASE arrive 15 minutes early so that we may review your medical history which will help us stay informed of your overall health as well as any illnesses that may impact your dental health or services. You are required to supply us with a list of your medications. Several medications may react with something we need to do or prescribe for you. 

Having joint replacements may require you to have antibiotics prior to your appointment. You will be responsible for calling your Doctor for his or her recommendations. This is very important. As oral bacteria break into the bloodstream, it can travel throughout your body. This includes the heart, brain or joint replacements causing infection to attack these areas.  Please look out for your health issues.

We do not make phone calls to your insurance company. You will be  required to speak with your insurance company to make sure we are a provider.  We understand how long you may be on the phone trying to get answers and this is why we can not be responsible for calling insurance companies.  We would love to be able to call but due to HIPPA regulation, YOU as the patient are the only ones the company will give certain information. Its important to realize we are not a provider on all policies and we can not tell you if we are. This is why you must call to verify this with your insurance. We are sorry for your inconvenience.

Payment Options

For your convenience, we accept cash, personal checks, money orders and major credit cards including, VISA, MasterCard, AMERICAN EXPRESS & DISCOVER.  Payment is expected at the time services are performed. When more extensive dental care is necessary, financial arrangements can be made with our office through Care Credit.

 
Insurance

As stated above, we do not make phone calls to your insurance company. 

The fees charged for services rendered to those who are insured are the usual and customary fees charged to all our patients for similar services. Your policy may base its allowances on a fixed fee schedule, which may or may not coincide with our usual fees. You should be aware that different insurance companies vary greatly in the types of coverage available. Also, some companies take care of claims promptly while others delay payment for several months.

Financing

We’re pleased to offer our patients CareCredit, North America’s leader in patient payment plans.  CareCredit lets you begin your treatment immediately – then pay for it over time with low monthly payments that fit easily into your monthly budget. 

Like a credit card, but better

CareCredit works like a credit card, but is exclusive for healthcare services.  With no up-front costs, no pre-payment penalties, and no annual fees, CareCredit lets you pay over time and frees up cash and credit cards for the other things you want or need.  CareCredit offers low monthly payment plans for healthcare procedures not commonly covered by insurance, including dental treatment.  Plus, you can use your card again and again to pay for additional treatment for yourself or family members in any CareCredit practice.

• Low minimum monthly payments
• No-interest financing if paid within 12 months (Additional plans may be available)
• No up-front costs, pre-payment penalties or annual fees
Learn more by visiting CareCredit.com or contacting our office. It only takes a few minutes to apply for CareCredit and you may receive an online decision in seconds! For more information or to apply now, just click on the link below. 

Frequently Asked Questions

Click Here to view some of the most frequently asked questions patients have about dentistry and oral health issues.

Interesting Dental Websites

In addition to our own website, there are other sites on the Web that provide interesting and helpful dental information.  Because we are committed to improving the oral healthcare knowledge of our patients, we provide a selection of links to other sites you might find interesting and informative. To view these visit our Links Page or Click Here