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Patient Appointment Info


The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone at 423-870-5301. We are in the office Monday through Thursday from 7:45am till 5:00pm. We are closed between 12:00pm till 1:00pm for lunch.

Patient Forms

If you are a new patient to our office, please call so that we may e-mail or mail you our new patient bundle with forms that will need to be filled out prior to your arrival. PLEASE arrive 15 minutes early so that we may review your medical history which will help us stay informed of your overall health as well as any illnesses that may impact your dental health or services. We do not make phone calls to your insurance company. You are required to contact your insurance to make sure we are a provider.  Thank you and please contact our office if you have any questions at all.

Payment Options

For your convenience, we accept cash, personal checks, money orders and major credit cards including, VISA, MasterCard, AMERICAN EXPRESS & DISCOVER.  Payment is expected at the time services are performed. When more extensive dental care is necessary, financial arrangements can be made with our office through Care Credit.



As a service to our patients, our practice accepts most dental insurance programs, including non-managed care and PPO out-of-network.  Our  staff will prepare all the necessary forms for your dental benefits. However, we remind you that your specific policy is an agreement between you and your insurance company. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. Our staff will gladly submit a pre-treatment estimate to your insurance company so that you will know what your benefits will be. Remember this is only an estimate. We are pleased to announce that we have added several to our list of insurance companies for which we are "in network" providers. Hopefully this will help many of you see a reduction of your "out of pocket" dental expenses.  We are now providers for the following insurance plans BUT YOU will need to verify that your employer chose the plan we are on:

  • Delta Dental
  • Blue Cross Blue Shield
  • Assurant
  • Cigna
  • Guardian
  • Maverest
  • Aetna
  • United Healthcare
  • Humana

Other plans may be added in the future so call your insurance company to verify that we can be a provider. We do NOT make these phone calls. Due to HIPPA regulations this is up to you.

The fees charged for services rendered to those who are insured are the usual and customary fees charged to all our patients for similar services. Your policy may base its allowances on a fixed fee schedule, which may or may not coincide with our usual fees. You should be aware that different insurance companies vary greatly in the types of coverage available. Also, some companies take care of claims promptly while others delay payment for several months.


We’re pleased to offer our patients CareCredit, North America’s leader in patient payment plans.  CareCredit lets you begin your treatment immediately – then pay for it over time with low monthly payments that fit easily into your monthly budget. 

Like a credit card, but better

CareCredit works like a credit card, but is exclusive for healthcare services.  With no up-front costs, no pre-payment penalties, and no annual fees, CareCredit lets you pay over time and frees up cash and credit cards for the other things you want or need.  CareCredit offers low monthly payment plans for healthcare procedures not commonly covered by insurance, including dental treatment.  Plus, you can use your card again and again to pay for additional treatment for yourself or family members in any CareCredit practice.

  • Low minimum monthly payments
  • No-interest financing if paid within 12 months (Additional plans may be available)
  • No up-front costs, pre-payment penalties or annual fees
  • Learn more by visiting or contacting our office. It only takes a few minutes to apply for CareCredit and you may receive an online decision in seconds! For more information or to apply now, just click on the link below. 

Educational Dental Videos

Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of dental videos which we hope you will find interesting and informative.  We have grouped the videos into various categories to provide quick access to the topics of greatest interest to you.

Click Here to watch our series of educational dental videos!

Frequently Asked Questions

Click Here to view some of the most frequently asked questions patients have about dentistry and oral health issues.

Interesting Dental Websites

In addition to our own website, there are other sites on the Web that provide interesting and helpful dental information.  Because we are committed to improving the oral healthcare knowledge of our patients, we provide a selection of links to other sites you might find interesting and informative. To view these visit our Links Page or Click Here